Based in Madrid · Serving Spain · English, Spanish and Chinese
AI automation for businesses in Spain
We help retail, support and B2B teams automate repetitive work. We start with an actual process, such as classifying enquiries, looking up orders or preparing responses. Our Madrid team works throughout Spain and defines which actions the system can take and where a person must review the result.
Discuss your projectProject scope
Projects can include an assistant using company documents, request classification or integration between order systems and internal tools. We review API access, permissions and provider limits for ERP, CRM and WhatsApp. For retrieval augmented generation, we identify approved sources and update procedures. Where deterministic rules solve the task more reliably, we use those instead.
How we work
We choose a bounded process and measure volume, handling time, errors and cost. A pilot uses representative examples and agreed quality criteria before wider deployment. Permissions, logs, spending limits and human approval points follow the permitted actions. Pricing separates implementation, integrations and provider usage. We review outcomes to decide whether to expand, adjust or stop.
Service questions
Which tasks can I automate?
Repeated tasks with accessible inputs and verifiable outputs are good candidates: classifying messages, finding information and drafting replies. Sensitive decisions require explicit limits and review.
Can an assistant use my catalogue and orders?
We can design authorised connections after checking data quality, access and update frequency. The assistant must recognise missing information and hand the request to a person.
How do you measure return on investment?
We compare time and cost per task before and after, including model consumption, maintenance and human review. We also measure errors and escalations. A pilot tests the business case; we do not promise a fixed saving.